身份被盗、报案冻结

字幕原文

I believe my identity has been stolen. 我认为我的身份被盗了。

I need to freeze my accounts immediately. 我需要立即冻结我的账户。

I'm so sorry to hear that. 听到这个我很难过。

Can you confirm your name and account number for me, please? 请您确认一下您的姓名和账号好吗？

It's [details], and I've noticed some suspicious activity. 是[详细信息]，我发现了一些可疑活动。

I'm really worried. 我真的很担心。

Understood. 明白了。

I'll initiate the freeze on all linked accounts right away. 我会立即启动所有关联账户的冻结。

What other steps should I take to protect myself from further damage? 我还需要采取哪些其他措施来保护自己免受进一步的损害？

We'll open a fraud case, and I strongly recommend contacting the credit bureaus next. 我们会立案调查欺诈行为，我强烈建议您接下来联系信用机构。