包裹丢失,去前台查
类别:日常生活
顾客查询丢失包裹,物流显示已送达,但前台无记录,建议联系快递公司。
时长 31 秒 · 语速 169 wpm
字幕原文
Excuse me, I'm checking on a package that was supposed to be delivered. 打扰一下,我想查一下一个本应送达的包裹。
Certainly. 当然可以。
Do you have a tracking number or the sender's name? 您有追踪号码或者寄件人的姓名吗?
Yes, it's for apartment 4B. 是的,是送往4B公寓的。
The tracking says it was delivered yesterday morning. 追踪信息显示它昨天早上已经送达了。
Okay, let me just have a quick look here in our log. 好的,我来快速查看一下我们的记录。
I'm sorry, I don't see any record of a package for 4B from yesterday. 抱歉,我没有看到昨天有任何送往4B的包裹记录。
That's odd. 这真奇怪。
It clearly shows "delivered." 它清楚地显示“已送达”。
Could it be somewhere else? 会不会在别的地方?
It's possible. 有可能。
Perhaps it was misdelivered. 也许是送错了。
You might want to contact the carrier directly. 您可能需要直接联系快递公司。