信用卡挂失

字幕原文

Hello, I need to report a lost credit card, please. 你好，我需要挂失一张信用卡。

Certainly. 好的。

Can you tell me the type of card it is, and your full name for verification? 请问这张卡是什么类型，以及您的全名以便核实？

It's a Visa card, and I don't have the full card number handy right now. 是Visa卡，我现在手边没有完整的卡号。

No worries. 没关系。

For security, could you confirm your date of birth and billing address? 为了安全起见，请您确认一下您的出生日期和账单地址好吗？

Yes, it's [address details implicitly confirmed]. 是的，就是这个。

Thank you. 谢谢。

I've cancelled your lost card. 我已经为您挂失了这张卡。

A replacement will arrive in 5-7 business days. 新卡将在5到7个工作日内寄到。

Perfect, thank you so much for your help. 太好了，非常感谢您的帮助。

You're most welcome. 不客气。

Is there anything else? 还有其他需要帮助的吗？