退货没带小票

字幕原文

Hi, I'd like to return this jacket, please. 您好，我想退这件夹克。

Certainly. 当然可以。

Do you have the original receipt with you? 您带着原始收据了吗？

Oh, actually, I seem to have lost it. 哦，实际上，我好像弄丢了。

Is that a problem? 这有问题吗？

Yes, a receipt is generally required for returns. 是的，退货通常需要收据。

We usually need it for proof of purchase. 我们通常需要它作为购买凭证。

I understand. 我明白了。

What if I just wanted to exchange it for a different size? 如果我只是想换个不同尺码的呢？

Let me see if we can look up the purchase with your payment method. 让我看看我们是否能通过您的支付方式查找购买记录。

Otherwise, we might only be able to offer store credit. 否则，我们可能只能提供商店积分。