投诉服务态度、要求见经理

字幕原文

Excuse me, I'm quite upset with the way I was just treated. 不好意思，我对刚才受到的对待非常不满意。

Oh, I'm sorry to hear that. 哦，听到您这么说我很抱歉。

Could you tell me what happened? 您能告诉我发生了什么事吗？

One of your staff members was incredibly rude and dismissive. 你们的一位工作人员非常粗鲁，而且很不耐烦。

It was completely unprofessional. 这完全不专业。

I apologize for that experience. 我为给您带来的不快表示歉意。

How can I assist you? 我能为您做些什么？

Frankly, I'd prefer to discuss this with your manager immediately. 说实话，我更希望立刻和你们的经理谈谈这件事。

Certainly. 当然。

Please wait a moment, and I'll inform them. 请稍等一下，我去通知他们。