消费者诈骗

字幕原文

An investigation has exposed a scam that has cost consumers millions. 一项调查曝光了一起特大诈骗案，导致消费者损失了数百万元。

According to reports, 据报道，

victims were tricked by fake websites and convincing phone calls. 受害人都是被假网站和听起来极其逼真的电话给骗了。

The scammers posed as banks and delivery companies to steal personal and financial details. 骗子假冒银行和快递公司，盗取了受害者的个人信息和银行资料。

Investigators say the operation was run across several countries, 调查人员表示，这个犯罪团伙跨越了多个国家，

making it hard to trace. 导致追查起来非常困难。

Many victims say they were too embarrassed to report what had happened. 很多受害者说，他们当时觉得太丢人了，根本不好意思去报案。

Banks are urging customers never to share passwords or codes over the phone. 各大银行正提醒客户，千万不要在电话里透露任何密码或验证码。

Police have made several arrests but say the network is still active. 警方已经抓捕了几名嫌疑人，但表示该犯罪网络目前依然在运作。

Experts warn that the scams are becoming more sophisticated and harder to spot. 专家提醒，现在的诈骗手段越来越高明，也越来越让人防不胜防。

Consumer groups are calling for better protection and faster refunds. 消费者权益团体呼吁提供更完善的保护措施，并加快退款进度。

Anyone who thinks they have been targeted is asked to report it. 任何怀疑自己被骗子盯上的人，都请及时报案。